Terms & Policies

Our Terms and Policies

 1. Scope  

These Terms and Policies apply to the Provision of all products and services by Companies Direct Limited unless we otherwise agree in writing. By using this site, you will be deemed to have read, understood and accepted our Terms and Policies.

 2 Limitations of Content  

This website has been prepared by Companies Direct Limited using reasonable care and skill and is designed to allow you to purchase our products and services with peace of mind.  However, the content is for your general information only, is not intended to address your particular requirements and is therefore not a substitute for independent advice obtained from a qualified Solicitor or Accountant.  Accordingly, in the event that you have any doubt whatsoever with regard to the suitability or otherwise of the services or product being offered by us, then you should seek such advice immediately. 

 3 Agency  

We accept orders and instructions only on the basis that those instructing us do so as principals and are liable directly to us for payment of our account.

 4 Use of third party contractors  

We may, as your agent, directly or through an intermediary ask another contractor ("Third Party Contractor") to carry out some or all of any work which you instruct us to carry out for you. We shall pay the charges of Third Party Contractors on your behalf and recharge them to you with our own fees. We will take all reasonable care in selecting and instructing a Third Party Contractor. However, we have no control over the activities of a Third Party Contractor and therefore accept no responsibility for the services provided to you by that Third Party Contractor or for any errors or omissions in its work or products.

 5 Adequacy of instructions 

We provide services only on the basis that those instructing us give us proper, necessary and timely instructions, authority and information (including the execution of all documents required) to enable us to undertake lawfully and effectively the business instructed, and that those instructing us indemnify us accordingly.

 6 Third-Party reliance 

Our services are provided solely for the use of our client and shall not be used or relied upon by any other third-party.

 7 Delivery of products and services 

Products are delivered using first class post, fax or email (as appropriate), unless otherwise stated. Where you request an alternative method of delivery, you must meet those costs. Services are provided using reasonable skill and care. 

The description and price of goods and services and delivery details will be provided in the confirmation of order and/or invoice dispatched with the product or service. Products and services will be provided in accordance with the timescales set out in the Consumer Protection (Distance Selling) Regulations 2000 unless otherwise agreed with you.

 8 Payment

 We may require cash payment before providing any goods or services. Where we have agreed credit terms with you, our invoices are due for payment 30 days from their date. We reserve the right to charge for costs and expenses incurred in recovering late payments, and to charge interest at the rate from time to time in force pursuant to the Late Payment of Commercial Debts (Interest) Act 1998 as at the due date.  All prices are exclusive of VAT unless otherwise stated.

 9 Non-completion of services

 Where you instruct us to undertake any service, you will be responsible for our costs in providing that service whether or not it proceeds to its conclusion.

 10 Right to Cancel

 Under the terms of the Consumer Protection (Distance Selling) Regulations 2000 you may have the right to cancel the contract between us within 7 working days of the day after the date on which you receive any product from us or the date on which the contract for the provision of services is concluded. This right to cancel does not apply to products which have been personalised or made or supplied to your specifications or to services once performance of those services has started with your approval. Where we provide a product to you, if you cancel you must return the product to us, at your own cost, in its original condition.

 11 Liability

 Except in respect of claims for death or personal injury resulting from negligence or as otherwise prohibited by law, our liability for loss or damage arising in connection with the performance or contemplated performance of our services under these Terms and Policies shall be limited and shall not exceed the amount of fees paid by you in the period of twelve months prior to the alleged breach, which limit shall cover claims of any kind whatsoever (including interest and costs) arising out of or in connection with this Agreement.

 Except as precluded by law, we will not be liable to you for any indirect or consequential damage, loss of profit, loss of business, depletion of goodwill or otherwise, costs, expenses or other claims for consequential compensation for damage whatsoever, how ever caused, which arise out of or in connection with our services or these Terms and Policies.

 12 Data Protection

 We are committed to protecting the privacy of all personal information obtained from you during your visits to this website. This privacy policy explains what personal information we may collect from you and the purposes for which it will be used. By using this website you give your agreement to the data practices described in this policy.

 We collect and process information that you provide for specific purposes. This may include information such as your name, email addresses, mailing address and telephone number. We use the information to provide you with the specific information, product or services that you request from us and to communicate with you. If you contact us we may keep a record of that correspondence.

 We collect web usage information during your visits to our site including information on the date, time, page viewed or searched for, documents printed, tools used, subscriptions and referrals made and other information relating to your browsing activity on our website. Where you are a registered user of our website and have logged in, we may collect web usage information to enable us to build a demographic profile. We may also use web usage information to create statistical data regarding the use of our website. We may then use or disclose that statistical data to others for marketing and strategic development purposes, but no individuals will be identified in such statistical data.  

 We may disclose information to government bodies and law enforcement agencies for their enforcement purposes. We may also disclose information provided by you to other third parties where this is necessary for the purposes set out in this privacy policy, to operators and to suppliers that we engage to process your information on our behalf. We will not sell, rent or disclose your information to any third parties other than those set out in this privacy policy without your consent. We do not transfer your personal information outside of the European Economic Area.    

 This website contains links to other websites. The operators of other sites may collect information from you which will be used by them in accordance with their own data protection policy. This privacy policy applies only to our website. We are not responsible for the privacy practices within any other websites. You should always be aware of this when you leave this website and we encourage you to read the privacy statement on any other website that you visit.

 We use leading technologies and security measures to safeguard your information and keep strict security standards to prevent any unauthorised access to it. We use industry-standard SSL encryption software when processing sensitive information such as usernames and passwords.

 This privacy policy will change from time to time as we develop the range of services on the website. When this privacy policy changes, we will place an updated version on this page and where appropriate we will give you the opportunity to review the revised privacy policy and ask you to agree to it. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. You should continue to check the privacy policy before using this site, even if you have visited it in the past. This ensures that you will be aware of any changes.

If your use of this site falls under the Data Protection Act as a personal user, you have a right to request a copy of any information held about you. If you wish to do this, please contact The Data Controller, Companies Direct Limited, 5 St John Street, Perth PH1 5SP, explaining that your interest is to review your personal information. Companies Direct Limited will need to receive appropriate identification that proves you are the correct person to request the information.

 13 Due diligence

 Companies Direct Limited has a responsibility and a commitment to actively prevent money laundering and the funding of terrorist and other criminal activities.

 To fulfill this goal we have adopted internal policies, procedures and controls, based on the Money Laundering Regulations 2007 which implemented requirements of the EU's Third Money Laundering Directive in the UK.

 We verify client identity through documentary evidence, online authentication, or both. If you are a client domiciled in the UK, we use credit reference agencies to verify your identity and address. When we cannot form a reasonable belief that we know the true identity of a client, we will disengage provision of our services with immediate effect.

 We document evidence of Identity verification including all information provided by clients and retain these records for 5 years. We employ strict procedures both to ensure that only relevant information is shared and to protect the confidentiality of client information. Companies Direct Limited carry out ongoing audit checks on the adequacy of this AML policy and continuously develops internal controls based on it's findings.

 14 Web Log (Blog) use

 By posting on our Blog, you are agreeing to abide by our website comment policy.  All posts are subject to the approval of the website editor.  We will remove posts that contain offensive or abusive language, personally attack the author or other bloggers, are irrelevant to the the subect matter of the post, are deemed to be spam, or otherwise are being used to promote commercial products or services. 

 15 Customer services

 If you are unhappy with any aspect of our service, please contact the Managing Director, Companies Direct Limited, 5 St John Street, Perth PH1 5SP. Any complaints will be dealt with sympathetically and we will work with you to reach a satisfactory outcome.

 16 Changes to Terms and Policies

 We reserve the right to make changes to these Terms and Policies from time to time.

 17 Jurisdiction

 Contracts between us will be concluded in the English language and our relationship with you will be governed by the law of Scotland and will be subject to the exclusive jurisdiction of the Scottish courts.